File photo of ‘X’ logo, seen on the top of its headquarters.
| Photo Credit: Reuters

Elon Musk-owned X (formerly Twitter) suffered a major outage with users across India and some other countries reporting difficulties in accessing the social media platform, according to Downdetector.com.

Many users, attempting to use the microblogging platform, came across notification that read, “Cannot retrieve posts at this time. Please try again later.”

According to Downdetector.com, a website performance tracking tool, more than 2,000 users in India reported issues with the platform. The number of users complaining about the issues peaked at 6:18 p.m., with 2,151 users reporting issues. The outage later ended.

Users in the United States and Canada also reported issues. According to Downdetector.com, more than 25,699 users reported issues with the platform on Saturday (May 24, 2025) evening in the United States. Of these, 68% faced trouble logging in, 24% experienced problems with the app, and 8% reported issues with the website.

The website tracking tool showed that in Canada, more than 2,230 users reported issues with the platform on Saturday (May 24, 2025) evening. Of these, 45% faced trouble logging in, 39% experienced problems with the app, and 16% reported issues with the website.

Back to normal

On Saturday (May 24, 2025), following the X outage, he suggested that he might have been away too long.

“As evidenced by the X uptime issues this week, major operational improvements need to be made,” he said.

“Back to spending 24/7 at work and sleeping in conference/server/factory rooms,” the South African-born businessman posted on X.

“I must be super focused on X/xAI and Tesla (plus Starship launch next week), as we have critical technologies rolling out.”

Of the X outage, he said: “The failover redundancy should have worked, but did not.”

X had largely returned to normal service by 11:00 a.m. Saturday (1500 GMT).

Contacted by AFP for comment, the company did not immediately reply.

(With inputs from AFP and ANI)